Senior Shopping Hours: How Retailers Are Adapting for Accessibility

Published on August 3, 2025

by Tara Parker-Pope

As the world continues to grapple with the ongoing COVID-19 pandemic, older adults and senior citizens have been identified as one of the most at-risk populations. With this in mind, many retailers have begun implementing senior shopping hours to provide a safer and more accessible shopping experience for this vulnerable group. In this article, we will explore how retailers are adapting for accessibility through the implementation of senior shopping hours and the impact it has on both the older adults and the retail industry.Senior Shopping Hours: How Retailers Are Adapting for Accessibility

The Need for Senior Shopping Hours

According to the Centers for Disease Control and Prevention (CDC), older adults are at higher risk for severe illness from COVID-19, with eight out of ten COVID-19 related deaths in the United States reported in individuals aged 65 years and older. As a result, many older adults have been advised to limit their interactions and stay in their homes as much as possible.

This isolation can make it difficult for older adults to access essential items, such as groceries and medications. Seniors may also face challenges navigating traditional shopping hours, which are often geared towards the working population. This is where senior shopping hours come in.

The Rise of Senior Shopping Hours

As the pandemic worsened, retailers began to recognize the need for dedicated shopping times for older adults. Major retailers such as Walmart, Target, and Whole Foods started offering senior shopping hours, typically one hour before regular store hours, to give older adults exclusive access to the store and help them avoid crowds.

In addition to providing a safer environment, dedicated senior shopping hours also offer the elderly a less overwhelming and more accommodating shopping experience. With less foot traffic and fewer people in the store, older adults can take their time and navigate the aisles more easily without the added stress of worrying about social distancing or encountering a crowded store.

Impact on Older Adults

Senior shopping hours have had a significant impact on the older population, providing them with a sense of safety and convenience during these uncertain times. For many seniors, these dedicated shopping times have become a lifeline, enabling them to access essential items without putting themselves at risk.

These shopping hours also allow seniors to maintain their independence and sense of normalcy. Many older adults may live alone or have limited social interactions, and going grocery shopping during senior shopping hours can provide a much-needed sense of purpose and routine.

The Benefits for Retailers

The implementation of senior shopping hours has not only benefited older adults but also had a positive impact on the retail industry. By offering these dedicated shopping times, retailers have shown a commitment to their community and have gained the trust of many older customers.

Additionally, with fewer people in the store during senior shopping hours, retailers can better adhere to social distancing guidelines, creating a safer shopping environment for everyone. This can help boost consumer confidence and encourage more people to shop in-store rather than turning to online alternatives.

Conclusion

As the world continues to navigate the challenges of the COVID-19 pandemic, the implementation of senior shopping hours by retailers has shown to be a successful strategy in providing a safe and accessible shopping experience for older adults. These dedicated shopping times not only offer a sense of security for seniors but also have positive impacts on the retail industry. As we continue to adapt to our new normal, it is essential for retailers to continue prioritizing the needs of the older generation and catering to their specific accessibility needs through initiatives such as senior shopping hours.